How to trade with n3 Suppliers during COVID-19.
We hope you’re staying safe during these challenging times. We're still here to help, and our team is working remotely if you need anything from us.
At n3, we want to ensure all of our Members continue to get great pricing on the products and services they need. We have been working with our Suppliers to set up special online pricing with some of our Suppliers as well as getting updates from them around other ways to purchase during each Alert Level.
Alsco | Avis & Budget | Beaurepaires | BOC | Bridgestone | Bunnings Warehouse | Bunzl | Carpet Court | Carters | Century Yuasa | CurtainStudio Ecolab | Easysteel | Fonterra | Ideal Electrical | J A Russell | Just Water | Marshall Power | Mico | Modern Office | Noel Leeming | NZ Couriers NZ Safety Blackwoods | Office Furniture Warehouse | OfficeMax | PGG Wrightson | Pitstop | PlaceMakers | Plumbing World | Resene | Safe365 Scholar Furniture | Spicers | Sleepyhead | Torpedo7
Alsco will be back to Business As Usual from 29th of May. Client Managers will be back and concentrating on existing clients initially - changes to services / alternative frequencies etc.
Rental vehicles are available for essential service workers and essential personal movement within the local area.
Stores will be open and able to process n3 pricing for members as normal. Account customers should phone local store to pre-book service required.
Business As Usual Open to both On Account and Cash Customers
(Trade Card Accepted on site - payment by card)
All BOC Gas and Gear sites and showrooms open
All Bridgestone stores are open under Level 2.
All Bunnings stores now open at Alert Level 2.
n3 members can also access n3 pricing by emailing firstname.lastname@example.org with order details, customer name, and identifying as n3 member.
If no account, please state you wish to use n3 Trade Card. Bunnings commercial team will process all orders for n3 members.
Bunzl will be operating under Level 2, please note there will be some product restrictions.
Stores open with Social Distancing / Non-Contact rules in place
Branches and are open under Level 2 allowing customers to shop in-store
All branches open for walk-in and trade sales. Call and delivery cycles back to normal Distribution capability back to full capacity
Stores open with Social Distancing / Non-Contact rules in place.
Sales team available for calls and orders Sites now open for outbound deliveries and customer collection.
Ecolab ordering and deliveries are operating as usual.
With the move to Level 2 on Thursday 14th May, the process below should be followed for sites wanting to restart their milk delivery (this process could change as the situation evolves).
1. Make direct contact with your milk franchisee via email to advise the date they need their milk delivery to restart.
2. If a change in previous standing order is required, please complete the form below and send it to your milk franchisee.
3. At least 48 hour's notice (2 business days) is required for restart of milk delivery.
4. Your milk franchisee will work case by case where practical and fair with those with urgent change request as the situation evolves.
5. Please ensure you have your customer number handy when contacting your milk franchisee.
Milk franchisees will endeavour to do their best to accommodate customer restart dates; however, there will be a time when things fall through. Fonterra asks that their customers be kind and understanding, check in with your milk franchisee if you need to.
If you require your milk franchisee's details, please contact your n3 Account Manager.
If you require a change in the previous standing order, fill in this form
and return to your milk franchisee.
All Ideal Electrical branches except Waiheke and Tokoroa are open 7:30 - 5pm Monday - Friday, closed on Saturday except for essential call-outs.
J A Russell branches will be open with normal hours.
Just Water will be able to make deliveries once businesses return to their premises, essential services supply will continue.They will also respond to call-outs for servicing, however regular servicing schedules will not be resumed until Alert Level 2.
On-Account purchases only.
Mico branches will be open for On-Account or Cash Customers using your n3 Trade Card - access will be via trade entrances and showroom doors will remain closed.
Modern Office is now open and able to process n3 pricing for members as normal.
All meetings and contact must be made via phone or video call.
Stores now open at Alert Level 2, but with some new restrictions in place.
Members can also access n3 pricing by contacting Noel Leeming Commercial on 0800 737 5223.
Member should make clear they are n3 member.
Courier pickups can be booked online. Contact New Zealand Couriers directly to restart PO Box pickups and dedicated services.
NZ Safety Blackwoods branches and Trade Centres are now open.
Get all your back to work healthy & safety essentials: View brochure to see products with n3 pricing, available in-store for Trade Card purchases, and both in-store and online for On Account.
Help your Employees and Customers stay safe in the workplace with these Covid-19 signs from NZ Safety Blackwoods, you can purchase them on n3 pricing via On Account or Trade Card in-store.
Full range of Office Furniture is now available.
To order online, click here and enter code n3tradecard at the checkout to receive your exclusive n3 discount.
Delivery time is normally 5-7 working days, although due to some freight companies not working at full capacity, there may be a delay.
Retail stores open under Level 2; account managers available by email/phone and site visits possible if required, subject to a risk assessment and Ministry of Health guidelines.
Recommend placing orders earlier than usual due to ongoing delivery delays from the high volume of courier items; items may also arrive separately and in some cases, those classed as dangerous goods (e.g. hand sanitiser) may take longer As the call centre team is experiencing high volumes of enquiries, please try and avoid contacting them unless your order has not arrived within 5 working days of placing it.
Don't have an account? Click here and select "Download Application".
All stores now open, but with changes to the way they operate.
n3 pricing full accessible. Members should call local branch first for specific instructions on delivery, collection, payment etc.
PlaceMakers branches and showrooms will be open at Level 2 for On-Account or Cash Customers using your n3 Trade Card.
Please note - Ordering in advance through your local branch via phone or email for contactless collection is still the preferred way for product purchases.
Plumbing World branches and showrooms are now open.
All stores now open under Alert Level 2. In-store restrictions apply.
n3 discounts are also available by placing orders through the trade reps or ColorShops, by email or telephone, all contact details can be found on the Resene website.
To find your local stores contact details, click here.
Safe365 have been working around the clock to bring all SME businesses a FREE health and safety smartphone app to support remote ways of working during COVID-19.
The app includes:
Scholar Furniture is now open and able to process n3 pricing for members as normal.
All meetings and contact must be made via phone or video call.
The Sleepyhead factory is now open and operating as usual.
Business As Usual. Open to both On Account and Cash Customer.
Shop in-store at Torpedo7 during Alert Level 2. Stores will be open using safe shopping practices to ensure your safety and that of Torpedo7 staff. You'll notice changes such as limits on the number of people who can be inside at any one time, staff may wear protective gear, and staff will maintain a 'safe' distance from customers. You may also be asked for information to help them contact trace.
If you have a question about an n3 supplier that is not listed, please fill in the form below and your Account Manager will be in touch shortly.
Please note: some trade restrictions may apply for some members.